By prioritizing customer satisfaction and delight, businesses can not only create products that are more likely to succeed but also build...

Agility requires flexibility & Lean is all about improving efficiency with total elimination of waste. Muda-Mura-Muri are 3 forms of waste.

A dream job is the golden-mid where what you love meets what you are proficient in, and you also get paid for doing that thing.

Even a great metric, if used alone, might lead to tunnel vision, and incentivize teams to maximize that metric at the expense of all else.

Read the skills needed by the conflict manager and the general steps involved in effectively handling a conflict.